Animal Health Customer Survey

Working together to make the world healthier, cleaner and safer

Thermo Fisher Scientific is dedicated to developing diagnostic solutions that make a meaningful difference in the lives of animal health professionals, and the invaluable feedback we receive from laboratories, veterinarians, and livestock producers enables us to design real-world solutions that support their evolving requirements.

Please take a moment to participate in a brief survey to let us know how we’re doing, and how we can better support your needs.

Rating Scale: 0—Not at all satisfied to 10—Completely satisfied (NA—not applicable)

(*Indicates a mandatory field)

Partnership—Please rate your level of satisfaction with how effectively Thermo Fisher Scientific:

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10

N/A

Understands my business needs*

Collaborates*

Acts as a trusted advisor*

Values me as a partner*

Meets strategic supplier criteria*

Execution—Please rate your level of satisfaction with how effectively Thermo Fisher Scientific personnel:

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N/A

Support my business needs*

Provide service and support*

Communicate*

Meet commitments*

Resolve issues*

Value—On a scale of 0 to 10, please rate us on the following:

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10

N/A

Overall value*

Overall quality*

Ease of doing business*

Enabling productivity*

Accelerating innovation*

Overall satisfaction—On a scale of 0 to 10, please rate us on the following:

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N/A

Your overall satisfaction with us*

Please tell us the most important thing we could do to improve our relationship with you:*

Would you like to be contacted by a member of our animal health team?*

Yes

No

If yes, please provide your name, email address, and phone number below:

First name*

Last name*

Telephone*

Email*